Frequently asked questions
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

PROUDLY AUSTRALIAN MADE

Locally made and owned, supporting Aussie hands and hearts.

100% RECYCLED

Printed on premium, fully recycled paper—gentle on the planet, lasting in memory.

AWARD WINNING

Awarded the Australia Post Local Business Hero Award in recognition of our passion for quality, community and connection

GIVING BACK

A 5% of each retail sale is donated toward mental health support.

WITH LOVE

Every card is designed with care, heart, and a deep love for meaningful connection.
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